Staff Systems Access
Please see below for links and brief reminders to access systems remotely, and fixes for common issues you may experience. If you cannot find an answer for your query here...
For issues relating to general IT, connectivity, phone or printing issues, please email firstname.lastname@example.org
For issues relating to Databridge, student/provision reports, PowerBI, BSquared or survey issues, please email email@example.com
For issues relating to staff MIS systems provided by Access, please email firstname.lastname@example.org
For issues relating to websites and social media, please email email@example.com
For issues relating to GDPR (including Subject Access Requests and potential Data Breaches) email GDPR@schoolpro.uk and CC firstname.lastname@example.org
If you are using Windows 10, you can also get remote support by following the Quick Assist guide at this link and getting in touch with this to obtain a 6 digit code. (If using a different operating system, please see download links for TeamViewer at the bottom of this page).
Remote Access to Files and Applications
FMC Remote Access
GHC Remote Access
SUN Remote Access
All Others Remote Access
Outlook Web Access
See picture for login example - note that you must put your email address, and use your windows password
Databridge Web Access
Ruskin Mill (rmt.org/rmcdb)
Plas Dwbl (rmt.org/cpddb)
Databridge User Guides
Using 3CX for Audio and Video Calls
Using Access For Expenses and Purchase Orders
Accessing Microsoft Teams or Microsoft Stream
If all else fails, download TeamViewer and give us a call on 01453 837613!